What Does A Virtual Assistant Do? The Complete Guide

what does a virtual assistant do? A virtual assistant is a person who earns money online by offering different services to companies.

If you want to become one, your main role will be to perform those routine tasks so that your employers can focus on important and decisive tasks for their business. That is, you as a virtual assistant will relieve their workload and solve small everyday, and repetitive situations.

The tasks you can perform will vary depending on the specialization you decide since there is no single types of virtual assistant. Currently, there are hundreds of different areas in which these digital workers can specialize.

If you plan to become a virtual assistant, you should find an area of ​​specialization or niche that you want to work in, so you can offer your services to these particular companies.

What Does A Virtual Assistant Do & Their Basic Tasks 

As I mentioned, the tasks performed vary depending on the type of virtual assistant, but there are some tasks that you should surely do if you start working in this way, these virtual assistant task are:

REPLY TO EMAILS

All virtual assistants must respond to emails, whether with their own employers, their clients, suppliers, etc. For this reason, the ideal is that you have good writing so you can function correctly.

PARTICIPATE IN MEETINGS

Most likely, you will have to participate in meetings, either with clients of your employer or with the work team itself. When working from different parts of the world, teams need to be connected in some way, and video calls are a great option.

I understand that perhaps this task can be tedious, but believe me it is necessary to feel part of a work team and to be able to have more fluid conversations and avoid errors or misunderstandings.

MAKE REPORTS

This type of task allows you to demonstrate to your employer graphically and simply everything you are doing. These reports can be daily, weekly, biweekly, or monthly, depending on what is established in the contract. I hope this section was able to answer the question – “What does a virtual assistant do?”.

Specific tasks depending on the type of virtual assistant you are

Now, I already mentioned some functions that you most likely need to perform in your daily life. Let’s see what the specific tasks of different areas are.

These are just some examples so that you can orient yourself and know what each type of virtual assistant does, but the specific tasks vary depending on the employer and their specific needs, so this is only for guidance.

E-COMMERCE

In case you didn’t know, this is my niche. E-commerce companies need a virtual assistant to alleviate their workload.

My daily tasks are, among others: answering emails, placing orders with suppliers, scheduling meetings, and managing product returns. 

When working as a virtual e-commerce assistant, other tasks that you may be asked to do include managing the products in the online store, responding to customer queries, etc.

CONTENT MODERATION

If you choose this niche, you should know how to respond to comments and queries on social media for your employer. In addition, you must do it in a reasonable time since today people expect more and more speed on social networks.

CUSTOMER SUPPORT

This niche is for people who like to deal with people since your tasks will be to respond to queries through social networks and email. WhatsApp or phone call, helping any client who needs it.

DIGITAL MARKETING FOR SOCIAL NETWORKS

This is a very broad field, but if you specialize in digital marketing for social networks, your tasks may include creating content, designing posts, scheduling or publishing content, etc.

SEO OR ORGANIC POSITIONING IN SEARCH ENGINES

This is a very well-paid and in-demand field today. To work on a company’s SEO, you must know how to search for keywords, put together texts that help to position, work with the website’s HTML code, and create alt text for images, that is, you must use each part correctly. of a website to position it organically in search engines

COPYWRITING

If you like writing, this option is very good for you, since you must write texts of various types and adapt to each platform. For example, you can write texts for blogs, websites, social networks, product descriptions, etc. This way, you can actually get to know what does a virtual assistant do.

Getting a job as a virtual assistant

Now that you know what a virtual assistant is and what tasks it does, it’s your turn to choose which niche you are going to specialize in and get to work!

Then, you will have to choose which freelance platforms to look for remote employment on. I recommend Upwork since it is the platform where I have found all my jobs as a virtual assistant.

I hope this information helps you start your career as a virtual assistant,

If you like this information, you can continue reading about  what virtual assistant tools to use  

If you want to learn more about the world of remote work, follow us on my social networks, I’ll wait for you there!